Every metropolitan area in the United States offers numerous choices when it comes to hotels and amenities. That’s great news for the average consumer as it means they have options to fit their budget and that hotels are vying for their business. When hotels are competing for guests, prices are more competitive and hotel supplies are more abundant so consumers get more for their money. Additionally, stiffer competition means hotels are more aware of their occupancy rates. This usually leaves hotels and their management teams asking themselves how they can attract more guests and which hotel supplies they could add to please hotel guests and affect occupancy rates.Even if you only travel occasionally, you’ve likely noticed that all hotels offer basic amenities. Essentially, you pay for a hotel room and, whether it cost you $50 or $2,000, you expect it to have complimentary toiletries, hangers, an ironing board with an iron, an alarm clock and an information binder, among other hotel supplies. When hotels offer you less than the standard basics, it diminishes the perceived value and it affects your opinion of them as well as their occupancy rates. If hotels provide basic hotel supplies but there’s an apparent lack of quality, providing them may be for naught. Hotels strive to please their guests, part of which is offering quality hotel supplies.
Where you can find a decent meal for $5, so too can you find hotels that provide basic amenities with a twist. The twist is typically plush towels that are softer than the standard bath towels, toiletries with luxury ingredients, high quality plastic tumblers and other hotel supplies that, while basic, are better quality than the basics. Serving trays, glass or ceramic bathroom fixtures, shower curtain rods that bow out for extra room and laundry bags are just a few of the hotel supplies and amenities that convey additional value. Mid-range hotels that are more than rest stops but less than full-service resorts often provide higher quality hotel supplies to their guests, in part as a way to affect their occupancy rates with little additional cost or effort.The amenities hotels offer will vary depending on the class of hotel. The pricier the hotel, the more and better amenities they’ll offer guests. Of course, basic hotel supplies will be offered but ice buckets will be faux leather, serving trays will be wooden or glass, coffee makers will be European or they’ll double as espresso makers and laundry bags will be cloth and part of complimentary laundry service. Room service, custom beds and 320-count sheets are just a few of the wide variety of amenities luxury hotels offer their valued guests.
While there’s a wide variety of hotels with a spectrum of amenities and hotel supplies, all hotels have the same goal: providing guests an exceptional experience. Guest services are an important part of a guests experience After all, a friendly, helpful guest services attendant can turn a negative into a positive quickly and effortlessly. However, offering guests wealth of valuable, useful amenities not only impresses guests, it also helps occupancy rates. Regardless of where you stay or the hotel supplies offered, the, at the end of your visit, the hotel’s greatest wish is that you’ve enjoyed your stay and that you’ll return soon.